The Write Way: Documentation Best Practices

Friday, February 9, 10:30-11:30 AM

Accredited for Pharmacists and Technicians

This informative course will demonstrate the critical importance of thorough documentation in pharmacy practice. Learners will be reminded that inaccurate, poorly written, or missing documentation can have dire consequences in the patient care process and regulatory non-compliance can lead to errors or incidents that may have negative or disciplinary consequences for pharmacy teams. Course content will address types of documentation that are required, good documentation practices, barriers to implementing and ensuring documentation is performed, and real-world examples of how documentation can impact pharmacy practice and patient care.


Learning Objectives - Pharmacists
Upon successful completion of this application-based CPE activity, participants should be able to:

  1. Articulate the types of documentation required in the pharmacy.
  2. Explain the importance of standardized good documentation procedures in pharmacy practice.
  3. Describe the processes involved in creating, managing, and maintaining documentation within pharmacy practice.
  4.  Develop strategies that address potential barriers and allow for a successful implementation of documentation procedures.
  5. Assess and critique various documentation errors or inconsistencies to identify potential consequences and the impact on pharmacy practice.

0.1 CEU/1 hr
UAN: 0107-0000-23-394-L05-P


Learning Objectives – Pharmacy Technicians
Upon successful completion of this application-based CPE activity, participants should be able to:

  1. Articulate the types of documentation required in the pharmacy.
  2. Explain the importance of standardized good documentation procedures in pharmacy practice.
  3. Describe the processes involved in creating, managing, and maintaining documentation within pharmacy practice.
  4. Develop strategies that address potential barriers and allow for a successful implementation of documentation procedures.
  5. Assess and critique various documentation errors or inconsistencies to identify potential consequences and the impact on pharmacy practice.

0.1 CEU/1 hr
UAN: 0107-0000-23-394-L05-T


Denise M. Frank, RPh, FACA, FAPC
Consultant and Compliance Expert, Frank Consulting, LLC