Expanding Horizons: Charting the Course for Impactful Clinical Services

Friday, February 9, 4:45-5:45 PM

Accredited for Pharmacists and Technicians

This course is designed to empower pharmacy teams with the tools and resources needed to assess the applicability and feasibility of launching a new or expanded clinical service. Learners will discuss how to effectively identify and assess expansion opportunities, how and when to involve key stakeholders, the importance of setting clear implementation and quality assurance goals, and how to master strategies for the marketing and promotion of services. Learners will also develop a brief plan to analyze the success and sustainability of an added or expanded clinical service, ensuring optimal outcomes for both patients and the practice site.

Learning Objectives - Pharmacists
Upon successful completion of this application-based CPE activity, participants should be able to:

  1. Discuss how to identify and assess clinical service expansion opportunities for applicability and feasibility.
  2. Identify key stakeholders whose involvement will help to inform the final decision to add a new or expanded clinical service.
  3. Create a list of goals to guide implementation and subsequent process changes for a new or expanded clinical service.
  4. Describe strategies to market or promote a new or expanded clinical service.
  5. Develop a plan to analyze a new or expanded clinical service to determine success and sustainability.

0.1 CEU/1 hr
UAN: 0107-0000-23-371-L04-P


Learning Objectives – Pharmacy Technicians
Upon successful completion of this application-based CPE activity, participants should be able to:

  1. Discuss how to identify and assess clinical service expansion opportunities for applicability and feasibility.
  2. Identify key stakeholders whose involvement will help to inform the final decision to add a new or expanded clinical service.
  3. Create a list of goals to guide implementation and subsequent process changes for a new or expanded clinical service.
  4. Describe strategies to market or promote a new or expanded clinical service.
  5. Develop a plan to analyze a new or expanded clinical service to determine success and sustainability.

0.1 CEU/1 hr
UAN: 0107-0000-23-371-L04-T


Chayla Morris, PharmD, BCACP
Ambulatory Care Clinical Pharmacy Coordinator, Broadlawns Medical Center